Team Leader – HR Reporting & Administration
Head up a HR Reporting & Administration team at Arqiva, global leader in communications infrastructure.
£33-42,000 + bonus & comprehensive benefits
In the role of Team Leader – HR Reporting & Administration, you’ll head up a three-strong team, encompassing two HR Administrators and a HR Reporting Analyst, who provide support for a range of internal and external customers. Reporting to our HR Operations Manager, you’ll ensure your team delivers a seamless customer service experience and that they meet customer service level agreements. Ensuring that sufficient people resources are in place to deliver, you’ll provide technical and operational guidance to support projects and all BAU activity. In addition to sharing accurate documentation and reporting with stakeholders, other key activities include:
• ensuring testing and measurement is completed to comply with regulatory, industry and customer requirements
• leading the drive for continuous improvement
• driving team engagement
• engaging with customers
Well-educated, personable and articulate, you must have a proven track record leading and managing teams, in addition to knowledge and experience of data protection regulations and best practice. You don’t necessarily have to come from an HR background, although that would help, as would knowledge of PeopleSoft HR software. Strong on attention to detail, organisation and prioritising, you’re a first-class, all-round communicator and influencer with real commitment to employee engagement. You should also be able to offer:
• experience of helping drive continuous improvement
• good customer-facing skills
• comfort around working to SLAs.
At Arqiva, our vision is to be central to every vital connection in a world which depends on a continuous stream of information. Always. At the forefront of communications infrastructure and media services, we’re the people who make connections happen in the digital world. Our values are about being ingenious, straightforward and collaborative, clearly and simply, to enable us to go that extra mile for our customers.
If this describes you and your career aspirations, to APPLY for this Team Leader – Reporting & Administration role, please click on the button below.
Your application will be treated with absolute confidentiality.