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Principal Architect – Smart M2M Service Management

An ‘expert’ role with a focus on service management, and delivering complex, highly integrated BSS and OSS systems to support large-scale infrastructure and networking solutions for Arqiva, global Leader in Communications Infrastructure.

Full time
Salary c. £70,000 + car + 20% bonus

As Principal Architect reporting in to our Head of Service Delivery, you’ll be defining and delivering Arqiva’s Service Management systems to deliver Smart M2M services.

That’ll mean ensuring all Service Management systems are robustly designed, delivered and transitioned into operations. In addition to minimising the risk/impact to customers, existing services and operational teams, your key deliverables also include:

• maximising existing capabilities
• defining service management systems strategy and ensuring its successful implementation
• developing solution specifications, design and test assurance
• representing service management design teams engaged in new business opportunities

Of Degree calibre, you will be a recognised industry expert in Remedy, BSS and OSS systems, with specific knowledge of Remedy ITSM, BMC Atrium and Remedy OS3 systems. You will also have experience of developing and managing enterprise architectures and transition architectures in support of service management programmes.

You will have a good knowledge of ITIL v3.0, TOGAF and eTom, and you’ll also possess a holistic understanding of business and technical goals, including current trends, with proven analytical ability. Your essential combination of innovation, leadership, communication and stakeholder management skills will complement an awareness of project management, commercial risks and issues. In addition to first-class project management capability, your strengths include:

• communication and teamwork
• customer focus
• attention to detail and problem-solving
• leadership of a team of technical experts

At Arqiva, our vision is to be central to every vital connection in a world which depends on a continuous stream of information. Always. At the forefront of communications infrastructure and media services, we’re the people behind the scenes who make connections happen in the digital world. Our values are about being ingenious, straightforward and collaborative in a clear and simple way to enable us to go that extra mile and support our customers.

If this describes you and your career aspirations, and you’re prepared to go that extra mile for our customers, then please click on the APPLY button below.

Your application will be treated with absolute confidentiality.
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